Refunds & Cancellation

The Subscription Fees and VCinema payments are prepaid and are nonrefundable irrespective of whether you have availed the service or not.

Any changes in the Subscription Plan opted by you is effective only after the expiry of the current Subscription period for which you have already been billed. Accordingly, the Subscription as per revised plan opted by you shall be affective only after the expiry if the current Subscription period.

Any request for change of cancellation in any Subscription plan prior to the expiration of the current Subscription plan period will not entail you with a refund or any portion of the Subscription Fee paid by you for the unexpired period.

Post-cancellation of Your Subscription, if you wish to re-subscribe to the Subscription, you may do so from the Website and user interfaces.

For any issues related to refunds & cancellation, please contact: Customer support WhatsApp: 77395612 Email: support@samuhbhutan.com